Frequently Asked Questions

Archive 2025-2026

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Benefit Information

Advantages of Membership

These health management tools and resources can help you stay well and protect your health

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Students Receiving SHIP Through Their Department

Online Enrollment Periods

All University of Oklahoma Health Campus Students

Spring (Coverage from 01/01/2026) - 12/08/2025 - 01/30/2026

Online Enrollment

Students with a Qualifying Life Event

Opt-Out

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Spring - 12/08/2025 - 02/06/2026

Per University of Oklahoma Regents’ Policy, all students enrolled in an OU Health Sciences Center program are responsible for maintaining health insurance and providing coverage information each semester of enrollment in their programs. A student who is found to be uninsured will receive notification from HSC Student Affairs and their academic dean’s office regarding lack of compliance and possible delay academic program, including clinical participation, advancement.

All students enrolled in an OU Health Sciences Center program who do not enroll in OUHSC Health Coverage must submit alternate coverage information through the Academic HealthPlans Waiver System by the deadlines respective to your program.

Select the appropriate link below to submit your waiver request:

International Students Only


Claims

View Claims Online

Access Medical, Dental, Prescription, and International* Claim Forms

*International Claim Form is used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Blue Cross and Blue Shield of Oklahoma

Optional Vision Plan

Offered in partnership with Blue Cross and Blue Shield of Oklahoma

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Oklahoma
PO Box 3283
Tulsa, OK  74102-3283
1 (855) 267-0214
BCBS Customer Service
1 (800) 496-5774
Medical Provider Call
1 (800) 299-0274
24/7 Nurseline
1 (844) 684-2255
EyeMed (Vision)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

BCBSOK Internet Help Desk

The Internet Help Desk is available 24 hours a day, 7 days a week.
1 (888) 706-0583
If you have any questions about BCBSOK Member Account, please call the Internet Help Desk